From the category archives:
Google has been adding UI feature to its SERP’s lately by expanding on the One Box concept. This is a very powerful way to make inroads into some of the popular properties controlled by Yahoo, among others. In addition to the widely discussed addition of stock quotes showing up for a company search, they have [...]
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Consumer privacy and behavioral targeting by marketers appear to be diametrically opposing forces. These forces are headed for a showdown, observed Gord Hotchkiss in a recent Online Spin article entitled, The Coming Storm: Search and Consumer Privacy. The early signs of things to come appeared in a complaint filed by The Center for Digital Democracy [...]
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Privacy and Security are the two things consumers want most and get least. There is a huge opportunity for businesses to develop and prosper around giving consumers control of their personal information while still enjoying content.
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Have you been wronged by a company and they won’t do anything about it? Here are 10 things you can do to get even.* 1. Dispute the credit card charge There is a widely circulated rumor about a merchant who won a charge back dispute, but there is no confirmation it actually happened. Credit card [...]
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You can always prove your point by defining what to measure. Jakob Nielsen is a renowned pundit, the leading evangelist for measuring results of user interface design and one of the most experienced and influential voices in design. His October 9th Alertbox shows how even the best pundits can fall into the trap of drawing [...]
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